Systems Analyst 3 – CAPPS Financials AR/CR | Austin, TX Remote | 15+ Years System Configuration Experience

**Location:** Austin, Texas **Duration:** 09/01/2026 – 08/31/2027 (1-year initial term with up to 2 optional 1-year renewals) **Hours:** Monday through Friday, 8:00 AM to 5:00 PM CT (approximately 160 hours/month; occasional evenings, weekends, and holidays as needed) **Overview** A Texas state agency is seeking a Systems Analyst 3 to join its Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Financials system is the State of Texas Enterprise Resource Planning (ERP) system, built on Oracle PeopleSoft Financial Supply Chain Management (FSCM) version 9.2, Image 53. The system includes General Ledger, Accounts Payable, Purchasing/Requisition, Asset Management, Commitment Accounting, Travel & Expense, Project Costing, Contracts, Grants, Inventory, Cash Receipts, and AR/Billing. The selected candidate will provide senior-level consultative services and functional assistance, serving as the subject matter expert for CAPPS Accounts Receivable (AR) and Cash Receipts (CR) modules while supporting a large network of 100+ Texas state government agencies. The candidate must be adaptable and able to learn and integrate new systems and platforms as needed, such as CGI Advantage. This position requires working under minimal supervision, relying on experience and judgment to plan and accomplish goals while independently performing a variety of complicated tasks. **Key Responsibilities** - Serve as functional subject matter expert for CAPPS Accounts Receivable (AR) and Cash Receipts (CR) modules, including module coordination, production support, issue resolution, configuration and maintenance, business process leadership, change management, testing coordination, integrations, compliance, training, reporting, and release management. - Perform functional configuration tasks including setting up AR Business Units, defining Customer Master Data and Customer Groups, configuring Payment Methods and Payment Terms, setting up Entry Types and Distribution Codes, configuring Accounting Rules and ChartField Defaults, defining Aging IDs and Collection Rules, configuring Receivable Update and Posting Options, defining Write-Off and Adjustment Rules, configuring Collection Processes, managing AR Security Roles and User Access, loading Cash Receipts, processing receipts, and CR Definition setup. - Apply technical skillsets using Application Designer (records, fields, pages, components), SQR and BI Publisher report customization, SQL, PeopleSoft security (inclusive of State of Texas multitenancy requirements), and plan, design, develop, implement, support, and maintain information technology security measures to safeguard system information. - Monitor all CAPPS AR batch jobs including tracking job schedules, monitoring job execution, detecting and responding to failures, validating output, managing dependencies, performance tuning, documentation, communication and escalation, and ensuring compliance when schedules must be altered. - Utilize tools and environment knowledge including PUM (PeopleSoft Update Manager) and Change Assistant, Fluid UI changes and page navigation, lifecycle management and selective adoption, Elasticsearch/Search Framework, and data migration and compare reports. - Collaborate cross-functionally with strong problem-solving and troubleshooting, requirements gathering for break/fix or system enhancements, documentation and testing (UAT, regression testing), incident management in systems like ServiceNow and BOSSDesk, and communication with policy personnel, other analysts, 100+ agencies, and Managed Services Tier 3 vendor. - Understand and account for interdependence on legacy systems (USAS, TINS, etc.). - Provide structured cross-training to support junior analyst capability growth. - Provide comprehensive training and support to agency personnel in accordance with established requests and organizational requirements. - Coordinate and participate in project-level activities including expansions with additional module implementations or enhancements for agencies, cyclic processes such as fiscal year-end, State of Texas legislative changes, federal mandates, and third-party integrations. - Coordinate the Fiscal Year-End including planning, scheduling, communicating, reconciliations and verifications, and system configurations and maintenance. - Create and/or review Functional Design Documents (FDDs), perform functional configuration system changes using PeopleSoft delivered features (e.g., Page and Field Configurator, Drop Zones, Event Mapping, Page Composer). - Provide Level 2 Service Desk support including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration in coordination with a Managed Services vendor responsible for Tier 3 work. - Ensure that all digital products and content meet WCAG 2.1 accessibility standards, maintaining perceivable, operable, understandable, and robust experiences for all users. - Oversee and act as the first line of support to ensure that only accurate data is produced, security (including multi-tenancy) is enforced, the system performs efficiently, and all applicable policies are enforced. - Perform all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT service management (ITSM) and IT asset management (ITAM). - Actively participate in Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities. - Participate in Disaster Recovery and Upgrade Testing activities. - Make presentations at CAPPS User Groups and the CAPPS Steering Committee as requested. - Participate as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. - Perform other related work as assigned. **Required Qualifications** - 15+ years of extensive knowledge and experience performing system configuration changes. - 12+ years of extensive knowledge and understanding of State of Texas applicable policies. - 12+ years of extensive technical skillsets with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities. - 12+ years of experience working with the Accounts Receivable/Billing non-core module of PeopleSoft FSCM version 9.2. - 10+ years of extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ). - 10+ years of extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance. - 10+ years of extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies. - 10+ years of extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication. - 10+ years of extensive familiarity with support tools such as PUM, Fluid and Elastic Search. - 10+ years of experience performing functional project management activities in support of a statewide CAPPS program. - 10+ years of experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3. - 10+ years of experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process. - 10+ years of experience participating in Disaster Recovery exercises. - 10+ years of experience preparing and presenting executive-level presentations. - 10+ years of extensive experience supporting the CAPPS Financials tower in PeopleSoft FSCM version 9.2. - 10+ years of experience developing requirements, analyzing, designing, developing, testing, and implementing components of two or more statewide systems: CAPPS, TINS, SPA, and USAS. - 10+ years of experience planning and coordinating the Fiscal Year Process at a statewide level. - 8+ years of experience gathering and presenting applicable data in support of a variety of audits and open records requests. - 8+ years of experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements. - 8+ years of experience preparing WCAG 2.1-compliant materials for distribution. - 8+ years of experience working with the General Ledger/Commitment Control core module of PeopleSoft FSCM version 9.2. - 8+ years of experience working with the Asset Management core module of PeopleSoft FSCM version 9.2. - 5+ years of experience working with the CAPPS Financials Accounts Receivable/Billing module. - 5+ years of experience working with the CAPPS Financials Cash Receipts module. - 3+ years of knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. - Experience in gathering business requirements for large projects. - Ability to work independently in a diverse team environment with on-site and remote team members. - Strong written, verbal, and interpersonal communication skills. - Knowledge of project management methodologies. - Knowledge of technical and functional attributes of Oracle PeopleSoft. - Problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary. - Experience with Agile and other SDLC methodologies. - Experience with ITIL methodologies. - Experience with or knowledge of information security frameworks (i.e., NIST). **Preferred Qualifications** - 12+ years of experience working with the Accounts Payable core module of PeopleSoft FSCM version 9.2. - 12+ years of experience working with the Purchasing/eProcurement core module of PeopleSoft FSCM version 9.2. - 10+ years of experience with and knowledge of production support activities for legacy Statewide Financial Systems. - 6+ years of experience working with the Inventory non-core module of PeopleSoft FSCM version 9.2. - 6+ years of experience working with the Strategic Sourcing non-core module of PeopleSoft FSCM version 9.2. - 6+ years of experience working with the Travel & Expense non-core module of PeopleSoft FSCM version 9.2. - 6+ years of experience working with the Project Costing non-core module of PeopleSoft FSCM version 9.2. **Work Location & Requirements** - Primary work location is remote (telework); the candidate's remote working location must be within the continental United States at all times. - On an infrequent ad-hoc basis, the candidate may be required to be at the agency's on-site location in Austin, Texas based on business need. - The candidate may be required to work outside normal business hours on weekends, evenings, and holidays, as requested. - All travel, per diem, parking, and/or living expenses shall be at the candidate's and/or vendor's expense. - The candidate must complete a minimum of ten (10) hours of professional training annually in a relevant area of expertise on personal time and at their own expense. - The candidate must pass a criminal background check prior to award. - The candidate will be assigned agency equipment upon commencement of services and must come in person to the Austin location to obtain equipment.